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Privacy Notice (KVKK)

This notice explains how we handle your personal data under Turkey’s Personal Data Protection Law No. 6698 (KVKK), Article 10.

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This notice is provided under Article 10 of Turkey’s Personal Data Protection Law No. 6698 (“KVKK”) for people who use our website and booking form.

1. Data controller

The data controller is Bodrum Natural Pest.

2. Personal data we process

When you use the booking form or contact us, we process:

  • Identity and contact: your name and phone number
  • Request details: the area and service you choose, your preferred date and anything you write in the message box
  • Security data: the IP address of the device that sent the form, and the time it was sent
  • If you contact us by phone, WhatsApp or email: the information you send us through those channels

Please do not enter health information or other special-category data in the message box. We do not need it to provide the service.

3. Purposes

  • To receive your booking or inspection request, call you back and plan the service
  • To handle communication about your request and answer your questions
  • To prevent misuse of the form, automated submissions and spam, and to keep the system secure
  • To meet our legal obligations
  • Processing is necessary to establish a service relationship at your request (KVKK Art. 5/2-c)
  • Compliance with a legal obligation (KVKK Art. 5/2, legal obligation)
  • Our legitimate interest, provided your fundamental rights are not harmed, for form security and misuse prevention (KVKK Art. 5/2-f)

5. How data is collected

Data is collected through the booking form on our website, by phone, WhatsApp and email, by non-automated and partly automated means.

6. Who receives your data

We do not sell your personal data or share it with third parties for marketing. Only our authorised staff handle it for the service. As far as needed to deliver the service, data may pass to:

  • The hosting and email providers that run our website and deliver form notifications to us
  • Authorised public bodies, when they request it and the law allows

If Cloudflare Turnstile is enabled for the robot check, technical information about your browser is sent to Cloudflare during the check. This may be a transfer abroad, made in line with KVKK Article 9. When it is not enabled, the site uses its own security question and nothing goes to a third party.

7. Retention

We keep your data for as long as the purpose requires and as long as applicable retention and limitation periods run. After that it is deleted, destroyed or anonymised.

8. Your rights

Under KVKK Article 11 you can apply to us to:

  • Find out whether your personal data is processed and request information about it
  • Learn the purpose of processing and whether it is used accordingly
  • Know the third parties it is transferred to, in Turkey or abroad
  • Ask for correction if it is incomplete or inaccurate
  • Ask for deletion or destruction under KVKK Article 7, and ask that this be notified to third parties who received the data
  • Object to a result against you that arises from analysis by automated systems
  • Claim compensation if you suffer loss because of unlawful processing

9. How to apply

You can also reach us through the contact page. Send your request in writing to the address above or by email to info@bodrumnaturalpest.com. We may ask for extra information to verify your identity. We conclude applications within thirty days at most, depending on the nature of the request.

If you are not satisfied with our reply, you may complain to the Personal Data Protection Authority (kvkk.gov.tr).

10. Updates

We may update this notice when the law or our practice changes. The current version is always published on this page. Last updated: 9 November 2026. See also our Privacy and Cookie Policy.